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The ID check, explained step by step

A photo ID, a selfie and a few minutes. Here's exactly what happens, and what the badge does and doesn't tell you.

By the Just Senior Singles editorial teamUpdated · 3 min read

In short

On Just Senior Singles, every photo is reviewed before it goes live, and members can add an optional ID check: a picture of a government photo ID plus a live selfie, checked by LEM Verify. If they match, the profile shows an ID-checked badge. The badge shows a real face matched a real ID. It doesn't check what someone writes about themselves.

Key facts
What you needA valid photo ID and a phone or computer with a camera
Who checks itLEM Verify, an identity verification company
What others seeAn ID-checked badge on your profile
Required?Optional for most; required for some sign-ups
PhotosEvery photo reviewed before it goes live

Why there's an ID check at all

Most romance scams start with a stolen face. Scammers copy photos from real people's social media, or now make them with AI, which the FBI has warned about. A photo on its own proves very little. The ID check asks for something a scammer with stolen pictures finds much harder to supply: a real photo ID and a live selfie of the same face.

That's the point of the badge. When you see it, you know that person sat in front of a camera and matched their ID. When you don't see it, nothing is wrong, but it's one more reason to suggest a video call before you meet.

What's checked on Just Senior Singles, and what isn't

Three things work together, and it helps to know exactly what each one covers.

Item What happens What it tells you
Photo review Every photo is reviewed before it goes live The photo meets the site's rules (no nudity or lingerie, for example)
ID check (optional) A photo ID and a live selfie, checked by LEM Verify The person's face matched a real ID when they did the check
What members write Not checked Age, job, marital status and story are the member's own words

So "every photo is reviewed" is true, and "members can ID-check their profile" is true. "Every member has been checked" is not, and we won't say it.

How to do the ID check, step by step

Set aside ten quiet minutes, with your ID and your phone or a computer with a camera. The exact screens may change from time to time, but the steps are the same.

  1. Find a good spot. Daylight from a window is ideal. Clear a plain, dark surface, like a table, to lay your ID on.
  2. Start the check in the members area. Log in and look for the ID check option. If you can't find where to begin, the members help center can point you to it.
  3. Photograph your ID. Lay it flat, fill the frame with all four corners showing, and avoid glare from overhead lights. Use a current passport or driver's license.
  4. Take the selfie. Take off sunglasses or a hat, look straight at the camera and follow the on-screen prompts. LEM Verify checks that a live person is in front of the camera, not a photo of a photo.
  5. Wait for the result. If your face matches your ID, the ID-checked badge appears on your profile. If it doesn't work first time, retake the pictures in better light.

If there's a charge for the badge, the members area shows it before you start. The prices page lists the optional extras.

What LEM Verify does with your pictures

LEM Verify is an identity verification company. On its own website it describes checking that an ID document is genuine and in date, confirming a live person is present, and matching that person's face to the photo on the ID.

Other members never see your ID, only the badge. For how ID check details are kept and for how long, read the members area privacy policy before you start, or ask the members help center.

When the ID check is required

For most people the check is optional. It is required in some cases, for example if you sign up through a VPN (a service that hides where you're connecting from), or if an account is flagged for review. If you're asked to complete it, it's a routine step, not an accusation.

Reading the badge as a member

Treat the badge as a good start, not the whole story. It answers "is this a real person using their own face?" It doesn't answer "are they really single?", "are they kind?" or "will they ever ask me for money?"

  • Badge and a video call: you have about as much reassurance as you can get before meeting.
  • No badge: perfectly normal for an honest member. Ask for a video call; a genuine single will usually be glad to.
  • Badge, then a request for money: stop. Never send money to someone you met online, whatever their profile shows. Never send money: the scripts scammers use explains why the request always comes.

Our guide to telling a real profile from a scam has more checks you can do yourself, and you can report and block any profile from the profile itself.

Questions people ask

Will other members see my ID?

No. Other members see the ID-checked badge on your profile, not your document. The check itself is handled by LEM Verify. If you'd like to know how ID check details are stored and for how long, the members area privacy policy explains how your data is handled, and the members help center can answer questions before you start.

Does the badge mean someone is single?

No. The badge shows that a person's face matched the photo ID they used when they did the check. Nobody checks marital status, job, location or intentions. A badge is a good sign that you're talking to a real person under their own face, which is why it's worth looking for, but you still get to know someone the usual way.

Do I need the ID check to send or read messages?

No. For most members it's optional, and reading and replying to messages depends on a paid membership, not on the badge. The check is only required in some cases, for example if you sign up through a VPN or your account is flagged for review.

What kind of ID can I use?

A current government photo ID, such as a passport or driver's license. LEM Verify says it supports thousands of ID types from around the world, including passports, national ID cards and driving licenses. Make sure it's in date, and that the photo on it still looks like you.

What if my check fails?

Usually it's the picture, not you. Try again in better light, with the whole ID flat on a plain surface, no glare, and your face uncovered for the selfie. If it still doesn't work, contact the members help center rather than starting a new account.

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